Dubai Call Center & Customer Service Jobs are currently open with leading companies, BPOs, telecom firms, banks, e-commerce platforms, and service providers across Dubai. These roles focus on handling customer inquiries, providing service support, and maintaining high customer satisfaction standards across voice, email, and chat channels.
These positions are suitable for freshers and experienced candidates who have good communication skills and are looking for full-time employment in Dubai’s customer service and call center sector.
Job Overview
Job Title: Call Center Agent / Customer Service Executive / Customer Support Representative
Job Location: Dubai, United Arab Emirates
Industry: BPO / Customer Support / Call Center Services
Employment Type: Full-Time
Hiring Type: Direct Recruitment
Shift: Day / Rotational (As Assigned)
Available Positions & Salary Details
| Position | Monthly Salary (AED) | Benefits Included | |
|---|---|---|---|
| Call Center Agent (Entry Level) | 3,000 – 3,500 | Medical Insurance, Paid Leave | Apply Now |
| Customer Service Executive | 3,500 – 4,500 | Medical Insurance, Transport* | Apply Now |
| Inbound Support Executive | 4,000 – 5,000 | Paid Leave, Medical Insurance | Apply Now |
| Outbound Call Executive | 4,000 – 5,500 | Incentives*, Medical Insurance | Apply Now |
| Senior Customer Support Officer | 5,500 – 7,500 | Higher Salary, Paid Leave | Apply Now |
Job Responsibilities
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Handle inbound and outbound customer calls professionally
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Respond to customer queries via phone, email, or chat
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Resolve complaints and service issues efficiently
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Maintain accurate customer records and call logs
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Follow company scripts, policies, and quality standards
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Coordinate with internal departments when required
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Ensure customer satisfaction and service quality
Eligibility Criteria
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Minimum Age: 18 years
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Education: High school / diploma / graduate (preferred)
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Experience: Freshers and experienced candidates may apply
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Good verbal and written communication skills
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Basic computer knowledge and typing skills
Working Hours
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8 hours per day
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Shift-based schedules (day/night/rotational)
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Overtime may be available depending on workload
Benefits Offered
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Fixed monthly salary
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Performance incentives (for selected roles)
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Medical insurance coverage
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Paid annual leave
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Transportation support (company policy based)
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Career growth and training opportunities
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End-of-service benefits as per UAE labor law
Selection Process
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Application submission
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Resume screening
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Interview (telephonic or in-person)
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Language or skill assessment (if required)
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Final selection and joining
How to Apply
Interested candidates should apply through verified job portals or official company recruitment channels. Ensure your resume includes updated contact details, language skills, and availability.
Important Information
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No application or registration fees are required
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Recruitment is conducted directly by employers
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Salary, shifts, and benefits may vary by company
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Candidates must verify job details before attending interviews
Frequently Asked Questions (FAQ)
Q1: Can freshers apply for call center jobs in Dubai?
Yes, freshers with good communication skills are eligible.
Q2: What salary can I expect?
Salaries range between AED 3,000 and AED 7,500 per month.
Q3: Are night shifts mandatory?
Shift requirements depend on company operations.
Q4: Is prior call center experience required?
Experience is preferred but not mandatory for entry-level roles.
Q5: Are these full-time jobs?
Yes, all listed positions are full-time.
Disclaimer
Job details, salary, benefits, and working conditions may change based on employer requirements. This job post is for informational purposes only. Applicants are advised to apply only through official and verified recruitment sources.
