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UAE Call Center Jobs in Dubai are currently open with leading business process outsourcing (BPO) companies, telecom operators, customer support centers, banks, and corporate offices across Dubai. These roles involve handling inbound and outbound calls, providing customer support, resolving queries, and assisting clients with services.
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These positions are suitable for freshers and candidates with basic communication skills who are seeking full-time employment with stable income, training opportunities, and long-term growth in Dubai’s customer service industry.
Job Overview
Job Title: Call Center Executive / Customer Service Representative / Call Center Agent
Job Location: Dubai, United Arab Emirates
Industry: BPO / Customer Service / Telecom / Banking
Employment Type: Full-Time
Hiring Type: Direct Recruitment
Shift: Day / Rotational (As Assigned)
Available Positions & Salary Details
| Position | Monthly Salary (AED) | Benefits Included | |
|---|---|---|---|
| Call Center Trainee | 2,500 – 3,000 | Training, Medical Insurance | Apply Now |
| Customer Support Executive | 3,000 – 3,800 | Accommodation*, Transport* | Apply Now |
| Technical Support Agent | 3,500 – 4,500 | Medical Insurance, Paid Leave | Apply Now |
| Sales & Telemarketing Executive | 4,000 – 5,000 | Incentives, Overtime Pay | Apply Now |
| Senior Call Center Executive | 5,000 – 6,500 | Higher Salary, Paid Leave | Apply Now |
Job Responsibilities
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Handle inbound and outbound customer calls professionally
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Assist customers with inquiries, complaints, and product/service support
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Maintain accurate records of calls and customer interactions
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Meet daily and monthly call handling targets
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Provide technical or service assistance when required
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Escalate unresolved issues to supervisors
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Follow company policies and quality standards
Eligibility Criteria
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Minimum Age: 18 years
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Education: High school or equivalent (college degree preferred for some roles)
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Experience: Freshers and experienced candidates can apply
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Good communication skills in English (Arabic is a plus)
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Basic computer knowledge for call handling software
Working Hours
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8 hours per day
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Rotational shifts (day or night)
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Overtime available depending on workload
Benefits Offered
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Fixed monthly salary
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Incentives and bonuses (depending on performance)
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Overtime payment (if applicable)
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Accommodation or housing allowance (as per company policy)
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Transportation support (selected employers)
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Medical insurance coverage
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Paid annual leave
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End-of-service benefits as per UAE labor law
Selection Process
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Online application submission
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Resume screening
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Telephonic or in-person interview
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Assessment or call simulation test
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Document verification
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Final selection and joining
How to Apply
Candidates should apply through verified Dubai job portals or official company recruitment channels. Ensure your resume highlights communication skills, educational background, and any relevant customer service experience.
Important Information
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No application or registration fees are required
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Recruitment is direct through employers
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Salary and benefits vary depending on company and experience
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Always verify job details before attending interviews
Frequently Asked Questions (FAQ)
Q1: Can freshers apply for call center jobs in Dubai?
Yes, many entry-level call center and customer support roles are open to freshers.
Q2: What salary can a call center executive earn in Dubai?
Monthly salaries range from AED 2,500 to AED 6,500 depending on experience and role.
Q3: Is accommodation provided?
Some employers provide accommodation or housing allowance.
Q4: Are shifts flexible?
Yes, day and night shifts are available depending on the company.
Q5: Are these full-time jobs?
Yes, all listed call center jobs are full-time positions.
Disclaimer
Job details, salary, benefits, and working conditions may change based on employer requirements. This post is for informational purposes only. Applicants should apply only through official and verified recruitment sources.
